We got checked into a wrong room the first night but we are not complaining because it was an upgrade from what we had booked. The transition to our room the next day was seamless however and for this we were grateful. We had an awesome stay.
We loved our stay: the food was great, process was easy, loved the volleyball court and the boat ride. Saw hippos on the lake shore at night. Great for families. Really close to Hell's Gate, which was amazing. Almost for sure coming back.