The SleepOut Club and Referral Program

Terms & Conditions

The SleepOut Club and Referral Program allows registered SleepOut users to receive exclusive discounts and earn travel credits by referring friends to travel and host with SleepOut. SleepOut Travel Credits are “points” that may be applied as credits towards future SleepOut bookings.

To participate, SleepOut users must agree to these terms, which become part of the SleepOut Terms of Use. Terms that are not defined here will have the same meaning given to them in the SleepOut Terms of Use.

Earning SleepOut Travel Credits

SleepOut users can earn SleepOut Travel Credits towards future SleepOut travel if: (i) a referred friend clicks on their referral link to create a genuine SleepOut account that complies with the SleepOut Terms of Use; and (ii) the referred friend completes a Qualifying Booking either as a Guest or as a Host. Neither the SleepOut User may be the Host nor the Guest on the Qualifying Booking booked by the referred friend.

The referring SleepOut User will be credited with the Travel Credit amount described in the accompanying promotional materials.

Qualifying Booking

A Qualifying Booking must have a total booking value (excluding any SleepOut discounts) of at least $300 (or its local currency equivalent*). The accommodation must be booked and paid for via the SleepOut platform, and the referred friend must complete the stay before the SleepOut User can receive Travel Credits.

Using Travel Credits

Travel Credits will automatically appear as a credit on the checkout page, and must be used on a Qualifying Booking within one year from the date they are issued. After one year, the Travel credits will expire. Travel Credits may not be combined with additional discounts or credit. You will be able to select whether to apply existing SleepOut discounts or your SleepOut travel credit. Travel Credits may not be transferred or exchanged and have no cash value.

Multiple Accounts

SleepOut Travel Credits may not be earned by creating multiple SleepOut Accounts. Travel Credits accrued in multiple SleepOut accounts may not be combined into one SleepOut account.

Referring Friends

Referred friends that have signed up using a valid referral link will also receive a Travel Credit toward their next Qualifying Booking on SleepOut. The maximum Travel Credit for the person referring a friend is $50 and for the person being referred is $10 (or the local currency equivalent). The credit amount may vary in some cases if the referred friend signed up as part of a special promotion. Varying credit amounts and additional terms will be shown in the referral invitation or accompanying promotional materials.

Sharing Referral Links

Referrals should only be used for personal and non-commercial purposes, and only shared with personal connections that will appreciate receiving these invitations. Referral links should not be published or distributed where there is no reasonable basis for believing that all or most of the recipients are personal friends (such as coupon websites, Reddit, or Wikipedia).

Multiple Referrals

A referred friend may only use one referral link. If a referred friend receives referral links from multiple SleepOut users, only the corresponding SleepOut User of the referral link used by the referred friend will receive the Travel Credit.

Travel Credits earned as a result of fraudulent activities are null and void. SleepOut reserves the right to suspend accounts or remove referrals if we notice any activity that we believe is abusive or fraudulent. We reserve the right to review and investigate all referral activities and to suspend accounts or cancel or modify referrals as we deem fair and appropriate. Non-fraudulent accrued Travel Credits are not affected by suspension or termination of the Referral Program or a user’s participation.


SleepOut may suspend or terminate the Referral Program or a user’s ability to participate in the Referral Program at any time for any reason. Requirements and incentives may also change at any time.

Updates to the Terms

We can update these terms at any time without prior notice. If we modify these terms, we will post the modification on the SleepOut website, applications, or services, which become effective upon posting. Continued participation in the Referral Program after any changes will constitute consent to such changes. If the modified terms are not acceptable, the only recourse is to stop sending referrals or participating in the referral program.

* The local currency equivalent credit amount will be calculated using a SleepOut-wide rate for currency conversion using data from one or more third party exchange services.